Privacy Policy

1. Data controller

Laurel Path Analytics Co., Ltd.
Choi Jaeho, 24 Mokpo-ro, Mokpo-si, Jeollanam-do 58700, REP. OF KOREA
Email: info@filelaurelpath.click
Phone: +82-61-7148-3265

2. Data we collect

Contact form submissions

When you submit our contact form, we collect your name, email address, optional engagement selection, optional queue count, and message content.

Website usage

If you accept analytics cookies, we may collect anonymized page views, referrer URLs, and browser type through privacy-respecting analytics. See our Cookie Policy.

Engagement data

Active clients may provide additional business data — queue configurations, SLA documents, performance exports — under separate engagement agreements.

3. How we use your data

• To respond to inquiries submitted through the contact form
• To prepare quotes and deliver reporting services under signed engagements
• To improve website content based on aggregated, anonymized usage patterns
• To comply with legal obligations in the Republic of Korea

4. Legal basis

We process contact form data based on your consent when submitting the form and our legitimate interest in responding to business inquiries. Engagement data is processed to fulfill contractual obligations.

5. Data retention

Contact form submissions are retained for twelve months unless an engagement proceeds, in which case they are kept for the duration of the engagement plus three years for record-keeping. Analytics data is retained in aggregated form for up to twenty-four months.

6. Your rights

Under applicable Republic of Korea privacy law, you may request access to, correction of, or deletion of your personal data. You may withdraw consent for non-essential processing at any time by contacting info@filelaurelpath.click. We will respond within fifteen business days.

7. International transfers

Our primary data storage is in the Republic of Korea. If we use third-party services that process data outside Korea, we ensure appropriate safeguards consistent with applicable law.

8. Third parties

We do not sell personal data. We may share data with service providers (email hosting, analytics) bound by confidentiality obligations. Client performance data is never shared with other clients.

9. Security

We use access controls, encrypted connections (HTTPS), and staff training to protect personal and client data. No method of transmission is completely secure; we encourage clients to avoid sending credentials through the contact form.

10. Changes

We may update this Privacy Policy by posting a revised version on this page. Material changes will be noted with an updated date above.

11. Contact

Privacy inquiries: info@filelaurelpath.click or Choi Jaeho, 24 Mokpo-ro, Mokpo-si, Jeollanam-do 58700, REP. OF KOREA.